Deals
Every listing a prospect asks about becomes its own deal. The same prospect can have several deals with you at the same time - one per listing they're interested in - and each deal has its own pipeline stage. Open any prospect's CRM tab and scroll to the Deals section to see them all.
What you'll see
For each deal (one row per listing the prospect has asked about):
- The listing's title and price
- The deal's current pipeline stage - a clickable pill so you can change stage right from the list
- How many times they've asked about this listing (e.g. "3x" badge)
- When they last asked
- Whether a viewing has been booked for it (green Booked tag if yes)
- For co-broker contacts: which end-client this deal is for
- A link to open the listing in a new tab
The stage pill is the fastest way to move a single deal. Click it to pick a new stage or mark the deal lost with a reason.
Why it matters
Personalise your follow-ups
Instead of a generic "Are you still looking?", you can say "Are you still interested in the Marina Bay 2BR we discussed last week?" - which converts far better.
Spot buying signals
A prospect who's asked about the same listing three or more times is showing strong intent. That's a flag Proppy marks as "hot" in this view.
Match listings to prospects
When a new listing comes up, you can check who's been asking about similar properties and send it to them directly.
How it's tracked
Whenever a prospect:
- Asks Proppy "Tell me more about [listing]"
- Requests photos, price, or amenity details for a specific listing
- Books a viewing for a listing
... it's logged automatically. You don't need to do anything.
The hotness counter
The coloured badge on each listing row tells you how interested they are:
- Red with flame icon - Booked a viewing OR asked about it 3+ times
- Blue - Early interest, 1-2 inquiries
Where this comes from
Every listing a prospect asks about gets an interest row. The count increases each time they ask again. If they book a viewing, the row is flagged as booked.
Tip: Use listing interest + follow-up tasks together. When you see a prospect has asked about a listing twice, create a task to call them about it specifically. That kind of personal touch is what closes deals.